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Administrator: Unlimited Support Staff
Help Desk IT Doesn't Charge You for Your Success. Add Unlimited Support Staff to Manage your Help Desk Tickets.
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Help Desk IT tickets can be Responded to Instantly with the Email Notification Feature. Your Customers will Love the Faster Support You Can Now Offer.
Assign tickets to your engineers simply with Help Desk IT. Spread the Workload and Manage the Tickets from Above.
Support Software
Fees
ver.2.20
ver.2.20
We contracted the top web designers and user interface designers to design a gorgeous user interface for your team.
We're proud our developers are passionate and extremely experienced web application developers.
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ver.2.20
Being a web based application, you can respond to tickets from anywhere. On a job site? Simply login via your web browser and close tickets there and then.
This means more freedom and less time wasted when travelling to and from the office.
Invoice more and track your employees times quickly and easily.
247 Access means you can respond at lightening speed to your clients, even during lunch.
ver.2.20
ver.2.20
Your clients will be able to see when you've assigned the ticket to an engineer and feel loved.
Your building your brand everytime you reply with a solution on Help Desk IT.
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Our Dashboard will instantly recognise slow performing employees.
ver.2.20
ver.2.20
See the busiest months and peaks and lows throughout the business year.
Outstanding tickets past a certain date will cause alerts on your dashboard to get closed quickly.
Help Desk IT Doesn't Charge You for Your Success. Add Unlimited Support Staff to Manage your Help Desk Tickets.
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Easily See How Your Tracking with "In Progress", "On Hold", "Waiting for Client" and "Closed" labels for Every Ticket.
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You'll Quickly See How Your Help Desk IT System is Travelling with the Clearest Overview Dashboard in the Market.
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Our Intelligent Knowledgebase will keep Unnecessary Tickets from Being Submitted by Providing a list of suggested answers to your clients tickets prior to them submitting to you.
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John Doe, ABK IT Consulting ServicesHelp Desk IT allows my Support Team to Log In from the office or on site and resolve issues and tickets. We're free from being in the office and can help our clients faster.
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